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Intelligent?

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Now, I understand that one of the ’side effects’ of getting married as a female is the joy of the endless list of things that need my name changing on.

Done most now, you know, driving license sent off, bank cards are through etc etc.

Today I received an email from my credit card company. Now, bare in mind that this name change is the ONLY thing I have requested to change, I wrote a letter, complete with a photocopy of the marriage certificate, confirming this. So what does the email say?

Dear Miss T Keighghghghghghery,

Your ’stupid credit card company’ online profile has been updated.

Yours sincerely
Customer Accounts Manager

Now can you spot the deliberate mistake? They advise that my profile has been updated, so they write to me as my former name to advise me that my name has been updated? So has it been updated or not? Surely if it had, they would confirm using my new name? Or am I simply going mad?

This entry was posted on Thursday, August 27th, 2009 at 7:41 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

8 Responses to “Intelligent?”

  1. Jan Says:
    August 27th, 2009 at 8:58 pm

    I can hear your screeches of infuriation from here! What a remarkably idiotic letter!

  2. lordhutton Says:
    August 27th, 2009 at 9:05 pm

    At least the spelled your maiden name correctly

  3. Sarah Says:
    August 27th, 2009 at 9:08 pm

    Tee hee.

    Have you done what I did when I married-and-changed-my-name which was as soon as the new bank card came through I signed it with my old signature? I phoned the bank and apparently they get loads of people who are as stupid as me :)

  4. maddisonstar Says:
    August 27th, 2009 at 9:19 pm

    No Sarah, I did sign it correctly, but I can see how easy it is to do!

  5. Jenny Says:
    August 27th, 2009 at 11:16 pm

    This is the company the word “pillocks” was invented for ;-)

  6. Lois Says:
    August 28th, 2009 at 3:42 pm

    You’re probably going mad!

  7. dsa Says:
    November 5th, 2009 at 7:11 am

    dadsczxczxc

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